Steven Cheung

Engineer, actuary, financial analyst and technologist, Steven has a passion for learning how things are done and how they can be done better. Much of his career has been spent developing, implementing and managing sophisticated technical solutions for delivering pension and retirement-related consulting and administration services. Before joining Brookfield Annuity as our Vice President of Operations, Steven was Chief Information Officer for one of the world’s largest retirement consultancies.

In his role as Chief Transformation Officer (CTO), Steven works to ensure Brookfield Annuity has a people process technology platform that will evolve and grow with the company. He works to provide the foundation we need to meet ambitious growth targets and provide optimized solutions that can help a wide range of organizations successfully de-risk their pension obligations.

Annuities can be complex products: they are designed to meet the long-term needs of clients and policy members and are subject to stringent oversight and regulation. Steven evaluates and establishes platforms and processes that align with those long-term considerations but help to make today’s Brookfield Annuity more responsive, efficient and competitive. In addition, he develops vision, roadmaps and tools that allow us to prioritize, plan and execute transformation initiatives on an ongoing basis. This enriches the customer experience for clients and potential clients and supports our team in showing why Brookfield Annuity should be your partner of choice.

Steven has spent his professional life finding ways to help companies get the most from their systems and technology and remains, in his own words, a “builder at heart,” still eager to dive into new software products and technologies to really understand how they work and the best way to use them.

“Technology is a tool. Transformation is a goal. I’m excited about the opportunity I have to help Brookfield Annuity reach our goals for successfully pursuing and supporting larger and more challenging annuity deals while, at the same, supporting our clients and policy members with innovative services and solutions.”